Telesales Executive Job Description: Identify and cold calling for new business opportunities Collecting Leads from Online, Agencies, existing Customers, ASM, etc. sources Using sales scripts proffered by the company to drive sales and respond to customer for selling Generating promising leads for fixing appointments for field sales and agencies Calling for Feedback & References collection to customer and agencies Focus on daily and monthly calling targets with respect to call volume and sales. Making sure all Channel Partners are Active & doing good Business Achieving Business Targets as per KRA-KPI Provide support to and work cooperatively with other members of the sales team to achieve objectives Developing and sustaining solid relationships with customers to encourage repeat business. KRA Lead Generation by calling. Respond customer needs with solutions. Refer customer complaints to supervisor for quality control. Skills Effective Communication. Excellent phone manner and articulation. Good computer knowledge - MS word, Excel, PPT. Ability to cope up with rejection. Exceptional customer service skills.