• Schedule dining reservations and arrange parties or special services;
• Ensure prompt and courteous service to guests;
• Answer telephone calls and process phone orders;
• Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ;
• T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ;
• Coordinate amenity delivery request in connection with the kitchen department ;
• Monitors tables in assigned section ensuring all guests are served ;
• Address guest complaints;
• Collect and process guest payments;
• Totals receipts at end of shift to verify sales and clear cash register;
• Ensures tips are reported properly for tax processing ;
• Clear dirty table settings and prepare table for resetting;
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
• Inspect dining room serving stations for neatness and cleanliness;
• Assist service staff as necessary to service guests in a timely manner;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
• Any and all other work as required to complete the primary purpose of the position.

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