Sales Associate is expected to greet and welcome all walk-in customers and guide them toward
the clinic, promoting the free eye check-up
He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day
tasks to deliver the best shopping experience to the customers
He/she must possess a basic understanding of the POS system to ensure that the transactions are
processed effectively
He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any
concerns that the customer has
Product
recommendation
With the information received from the Optometrist and the customer, he/she will present the
customer with an optimal selection of products. This opportunity may be used to strike a
conversation and convert it into sales
He/she is expected to understand the unstated needs of the customer, ask relevant questions,
and pick the right time to pitch the recommended solutions