Job description

·         -Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air export department.

·         -Coordinate with supplier and CHA

·         -Arranging commercial invoice and packing list from the supplier

·         -Providing documents to CHA and arranging Checklist

·         -Handle Pre and Post documents Interact with our customers in arranging their international shipments, pro-actively monitor shipment in-transit and keep customer appraised with regards to arrival times, delays or transit issues and help to ensure we meet or exceed customer expectations at all times.

·         -Ensure all documentation is supplied in a timely manner to Shipping line/Customer.

·         -Good Communicate to Supplier with Mail and Personal contact

·         -Set goals and meet with operations lead/supervisor/manager to discuss progress Roles

·         -Understand department process flow, constantly looking for areas of improved efficiency.

·         -Ensure timely delivery of freight to customers.

·         -Ensure accurate and timely data entry into operating systems, as per the operating process standards.