JOB DESCRIPTION AND SPECIFICATION 

DESIGNATION : Outlet Restaurant Manager

REPORTING TO: Area Manager

SECTION Kitchen

DEPARTMENT Food And Beverage

 

 

ADMINISTRATIVE RESPONSIBILITIES

 

To approve leaves of the team members

 

To prepare duty roster of the team members of restaurant

 

To conduct the training for team members as per the training calendar

 

To conduct performance appraisal of the team members

 

To work out increments, promotions, transfers etc of the employees

 

 

  

JOB 

SPECIFICATION

 

FUNCTIONAL JOB DESCRISPTION   

To prepare the long-term plan of managing the restaurant

 

To plan and prepare the calendar for various events and festivals

 

To coordinate daily Front of the House and Back of the House restaurant operations 

 

To deliver superior service and maximize customer satisfaction 

 

To respond efficiently and accurately to customer complaints 

 

To  regularly review product quality and research new vendors 

 

Organize and supervise shifts 

 

Appraise staff performance and provide feedback to improve productivity 

 

Estimate future needs for goods, kitchen utensils and cleaning products 

 

Manage restaurant’s good image and suggest ways to improve it 

 

Control operational costs and identify measures to cut waste 

 

Create detailed reports on weekly, monthly and annual revenues and expenses 

To conduct the survey of similar restaurants for continual betterment in terms of revenue

To decide the advertisement and publicity plans for promotion of restaurant

 

To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same

 

To work out the rate contracts with corporate customers

 

To maintain the inventory of all the items of the restaurant and to report shortage 

             or loss of the items if any

 

To take feedback about customer satisfaction levels and to compile the guest

 history regarding their preferences, special requirements etc

 

To comply with all health and safety regulationsoverseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations. The Manager is also expected to guide employees to find new ways to generate revenue and enhance the customer experience.

 

 

INTRESTED CANDIDATES CAN CONTACT ME : 9171730707

SHARE CV : shivani.samundre@white-force.in