Employee Type:
Full Time JobsContact Person:
Rahul KanojiyaContact:
9300955707Location:
DelhiJob Position:
Agency Collection ManagerExperience
3 to 7 YearsQualifications:
Any GraduateSalary:
₹300000 - ₹ 600000Date posted:
01-Feb-24SmartCoin
Delhi
URGENT HIRING for Agency Manager – Collection Specialist Team
Email ID: rahulk.kanojia@white-force.in
Contact : 9300955707
Experience with respect to the role 3+ years of experience in retail consumer finance in Collections function
Location: Delhi, Kolkata, Hyderabad, Chennai
Salary Range upto 6lpa
Skills Requirement:
• Excellent sales and negotiation skills
• Must have Qualification Post-Graduate / Graduate in any discipline
• Must have team handling experience of managing 3-4 members
Duties & Responsibilities:
● Conduct regular performance review with all vendors, Agency superviosers & callers for all critical metrics to track the portfolio health and ensure healthy process
● Monitor field collections by bucket/vintage/region to ensure cost adherence in operations and achieve cost efficiencies
● Ensure adherence to Compliance Policy, Collections processes and Audit requirements, Code and conduct and maintaining standards to achieve customer satisfaction
● Ensure proper recourse mechanism is followed to resolve customer complaints in a timely and satisfactory manner
● Ensure 100 % coverage of cases of allocated
● Ensure monthly cost provisions are reported to Finance team as per timelines
● Identify upcoming markets in accordance with the Sales growth plan and evaluate setting up/expanding operations basis volumes; Raise timely red flags on sourcing quality in new markets ensuring portfolio hygiene
● Participate strategically and tactically in development and implementation of portfolio treatments to maximize collection for the portfolio and increase resolution/extraction
● Perform peer benchmarking to create competitive infrastructure and deliver best in class performance on key metrics such as Credit Recovery as a percentage of Principle Credit Chargeoffs, Gross write-off Settlement loss rates, rate of recovery
Location: Delhi, Kolkata, Hyderabad, Chennai
Interested candidates can apply along with their resume on the below mentioned email ID or whatsapp number
Email ID: rahulk.kanojia@white-force.in
Contact : 9300955707