ROLE SUMMARY
Drive business for improving market share, profitability & growth across channels and products for the branch
through demand generation, fulfillment and portfolio management with strong focus for growth in affordable
segment
ROLE EXPECTATIONS
 Driving business through acquiring new customers in the allocated region with focus to improve the
affordable reach
 Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank
 Enhancing business through increase in market share of affordable mortgage and deeper geography
penetration along with other products i.e. LAP, home loan
 Ensuring high levels of engagement for effective pre & post customer service.
 Responsible for login of files and ensuring smooth processing of files using available digital methods
 Complete control of NPA and Collections / overdue cases sourced
 Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile
 Liaison with and manages legal, technical, collection, FI and RCU vendors
 Strong focus on post onboarding services, customer retention and audit management
KEY SKILLS
 Understanding of mortgage related products and credit policies
 Regulatory, legal and compliance Knowledge relating to the mortgage industry
 Thorough understanding of market landscape and competitors in the region
 Selling and negotiation skills
 Excellent relationship management skills
 Good articulation and communication skills
ROLE SPECIFICATIONS
Years of experience: at least 1 year Education Qualification: Graduation
Languages known (if
required):

Local Location

Preferred Industry exposure Mortgage experience required for branches
with less than 75% of employees having
experience in mortgage industry. For rest
experience into BFSI sales like business loans,
insurance, commercial vehicle loans, etc. can
be looked at

Team management
experience required
(Yes/No)

No

Reporting to Territory Business Manager Direct Reportees: NA

Contact Now = 7974038881