HAPPIES T
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Job Information

  • Employee Type:

    Full Time Jobs

  • Contact Person:

    Subhanshi

  • Contact:

    6264800156

  • Location:

    Navi Mumbai

  • Job Position:

    Operation Associate

  • Experience

    3 to 8 Years

  • Qualifications:

    Any Graduate

  • Salary:

    ₹5000 - ₹ 600000

  • Date posted:

    07-Feb-24

Operation Associate

Bonanza Portfolio Ltd

Navi Mumbai

Job Description:

 
 
Dear Candidate
 
 
As per discussion, please find the below details.
  1. Name of the position :  Back office Operations
  2. Experience : Min. 4 years
  3. CTC : Good hike in current CTC
  4. Qualification : Any Graduate
  5. Location : Bigul,1904, The affairs building,Palm beach road Sector 17,Sanpada  Navi mumbai,Pin- 40070.

Job Description :

We are looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms. 
 

Responsibilities:

- Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.

- Vendor management.

- Able to build and manage teams for important functions like account opening, payinpayout stock and funds, DP account, customer modification, RMS etc.

- Responsible for customer support and seamless experience in a stock broking business.

- Ensure process oriented, TAT driven customer support as per defined SOP.

- Mentor and monitor team to ensure high level of accuracy and timely execution.

- Coordinate with IT and Sales team for development of online customer support process and Process automations.

- Handling regulatory audits of SEBI, Exchanges, etc. 

 

 

4 years of Experience in stock broking operations

Knowledge of back office software like LD and CDSL

Well verse with DKYC process and other broking norms