• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Handling incoming and outgoing mail and packages.
• Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

Required skills and qualifications

• Bachelor’s degree in any field.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and great organisational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English, Hindi, and at least one other regional language.

Preferred skills and qualifications

• 1–2 years of experience in a similar job or other customer-facing roles.
• Proficiency in using computers and other office equipment.
• Willingness to work in a fast-paced environment with multitasking ability.
• Basic knowledge of Microsoft Office (MS Word and MS Excel).