We are seeking an experienced HR Manager to join our dynamic team at a leading BPO (Business Process Outsourcing) and Edtech (Education Technology) company. The ideal candidate will play a pivotal role in managing all aspects of human resources, fostering a positive work environment, and driving strategic HR initiatives.

Responsibilities:

• Develop and implement HR strategies and initiatives.
• Oversee the end-to-end recruitment and selection process, including sourcing, screening, and interviewing candidates for various positions.
• Manage performance appraisal systems and employee development programs to ensure a high-performing and engaged workforce.
• Administer employee relations, including resolving issues, conducting investigations, and implementing corrective actions when necessary.
• Ensure compliances and handle all HR-related documentation and reporting.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or relevant HR certifications are a plus.
• Proven work experience as an HR Manager or similar role in the BPO or Edtech industry, with a deep understanding of the unique HR challenges in these sectors would be an added advantage.
• Strong knowledge of HR functions, including talent management, compensation, and benefits administration.
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships at all levels of the organization.
• Proficient in HRMS (Human Resources Management Systems) and other HR-related software.

Desired Skills:

• Strategic thinking and problem-solving abilities to address complex HR issues and drive organizational growth.
• Leadership qualities to inspire and motivate the HR team while collaborating with other departments.
• Ability to adapt to a fast-paced, evolving work environment and manage multiple priorities effectively.