HAPPIES T
wait please

Job Information

  • Employee Type:

    Full Time

  • Contact Person:

    Geeta Khatri

  • Contact:

    9039220707

  • Location:

    Pune

  • Job Position:

    Follow - Up -Executive

  • Experience

    1 to 3 Years

  • Qualifications:

    Any Graduate

  • Salary:

    ₹10000 - ₹ 300000

  • Date posted:

    17-May-24

Follow - Up -Executive

Atomberg Technologies

Pune

Job Description:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.