URGENT HIRING FOR APPLICATION SUPPORT SPECIALIST

Preferred immediate joiner

Email ID: rahulk.kanojia@white-force.in

Contact : 9300955707

Experience- More than 4 years of experience in software industry

Graduated

Immediate Joiner

Responsibilities

• Provide technical support for enterprise-level application systems
• Respond to general questions and trouble tickets in a timely manner
• Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue
• Prioritize multiple open issues
• Document issue triage as troubleshooting progresses
• Follow best practices for change control of proposed solutions
• Document actionable bugs for engineering resolution
• Performing analyses on software application functionality and suggesting improvements
• Ensuring effective front-end and back-end functionality of applications
• Establishing the root causes of application errors and escalating serious concerns to the development team
• Providing front-end support to clients and colleagues in other departments.
• Experience working on the Zoho system and products.

Requirements and skills:

• A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar
• More than 4 years of experience in software industry field
• Demonstrable experience as an application support engineer in a related field.
• Good communication skills.
• Highly proficient in spoken and written English
• Openness to work from home, BYOD policy applicable
• Good knowledge of front-end and back-end programming languages and databases, such as PHP and My SQL
• Basic knowledge of Database, SQL Queries and database administration tools like php My Admin
• Knowledge of Web platforms like WordPress and its administration
• Ability to manage code migration, document configuration changes, and monitor performance.
• Exceptional ability to provide front-end support to internal departments and web-based clients.
• Advanced proficiency in determining the causes of application errors and repairing them.
• Ability to keep up with innovation in application design.

Interested candidate can apply along with there resume in the mention email id or contact in whats app