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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Dharna Shrivastava
  • Contact:

    8959904707
  • Location:

    Mumbai
  • Job Position:

    Kiosk Manager
  • Experience

    9 to 14 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹1200000 - ₹ 2000000
  • Date posted:

    02-Jul-24

Kiosk Manager

Insight Cosmetics

Mumbai

Job Description:

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Responsibility

·         Expand and open kiosk counters across pan India.

·         Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.

·         Monitor staffing levels, schedule shifts, and allocate resources efficiently.

·         Set and achieve sales targets and key performance indicators (KPIs).

·         Implement strategies to drive sales, upsell products, and maximize revenue.

·         Ensure that customers receive excellent service and have a positive experience at the kiosk.

·         Address customer inquiries, concerns, and feedback promptly.

·         Recruit, train, and supervise kiosk staff.

·         Conduct performance evaluations and provide feedback to team members.

·         Foster a positive and motivated work environment.

·         Manage inventory levels and ensure stock is replenished as needed.

·         Conduct regular inventory checks to prevent shortages or overstock situations.

·         Prepare and analyse financial reports, including sales reports, expenses, and profit margins.

·         Implement cost-control measures to optimize financial performance.

·         Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented.

·         Collaborate with marketing teams for promotional displays and campaigns.

·         Ensure compliance with health and safety regulations.

·         Adhere to all relevant legal guidelines and industry standards.

·         Manage relationships with suppliers and vendors.

·         Negotiate terms and conditions to optimize procurement processes.

·         Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint areas with high potential for your kiosk.

·         Understand customer needs: Research customer preferences, buying behaviour, and trends relevant to your kiosk offering.

·         Define your goals: Clearly outline your expansion objectives, including the number of new kiosks, target locations, and growth timeline.

·         Revenue projections: Develop realistic revenue forecasts based on market research and historical performance.

·         Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency across all kiosks.

·         Implement marketing campaigns: Use various marketing channels, both online and offline, to create awareness about your kiosk expansion.

·         Stay agile: Be adaptable and open to making changes based on market dynamics, customer feedback, and emerging trends.

·         Innovate: Introduce new products, services, or experiences to keep your kiosk offerings fresh and appealing.