Job Description-

Key Responsibilities:

• Documentation Preparation:
• Prepare Air Waybill (AWB) and House Air Waybill (HAWB) accurately and in a timely manner.
• Ensure all necessary documentation is complete and complies with airline and customs regulations.
• Handover Set:
• Compile and organize all documents required for the handover set.
• Coordinate with relevant departments to ensure the handover set is complete and accurate.
• Customer Coordination:
• Communicate effectively with customers to gather necessary shipment information and provide updates on shipment status.
• Resolve customer inquiries and issues promptly and efficiently.
• Compliance and Regulations:
• Stay updated on industry regulations and ensure all operations comply with legal requirements.
• Handle customs clearance procedures and liaise with customs authorities as needed.
• Operational Efficiency:
• Monitor and track shipments to ensure timely delivery and address any delays or issues.
• Collaborate with logistics and warehouse teams to optimize export processes.