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Job Information

  • Employee Type:

    Full Time

  • Contact Person:

    Sandesh Dutt

  • Contact:

    9429420761

  • Location:

    Kolkata

  • Job Position:

    Customer Support Manager

  • Experience

    3 to 7 Years

  • Qualifications:

    Any Graduate

  • Salary:

    ₹500000 - ₹ 700000

  • Date posted:

    23-Jul-24

Customer Support Manager

Tata Motors

Kolkata

Job Description:

Job description

  • Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.
Education
B.Tech/M.Tech (Mechanical) in Automobile or Electrical
Work Experience

7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)

3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors

Customer Success Associate
Automobile
Customer Success, Service & Operations
Full Time, Permanent
Customer Success
Education
Any Graduate
Any Postgraduate
Key Skills
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About company

‹Tata Motors Group (Tata Motors) is a leading global automobile manufacturing company. Its diverse portfolio includes an extensive range of cars, sports utility vehicles, trucks, buses and defence vehicles. The Tata Motors Groups over 80,000 employees are guided by the mission to innovate mobility solutions with passion to enhance quality of life".