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Collections Officer Responsibilities:

·         Reviewing the company debtor list.

·         Contacting customers and informing them of their overdue bills.

·         Advising customers on their payment options and suggesting methods of payments.

·         Negotiating suitable payment plans.

·         Maintaining customer payment records.

·         Preparing customer financial statements for banks and the state credit department.

·         Writing final notice warnings to customers when payments are not being made.