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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Juhi Agrawal
  • Contact:

    9302207707
  • Location:

    Bengaluru
  • Job Position:

    Customer Success Manager
  • Experience

    2 to 5 Years
  • Qualifications:

    Bachelor Of Engineering - Bachelor Of Technology (B.E./B.Tech.)
  • Salary:

    ₹1000000 - ₹ 1400000
  • Date posted:

    03-Aug-24

Customer Success Manager

Lemnisk

Bengaluru

Job Description:

● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic Clients
● Define and Execute strategy for retention and cross sell for every account
● Understand client known and unknown needs and partner with Delivery and product
team to address client needs
● As a trusted advisor drive adoption of existing use cases and evangelize new use cases
among Clients
● Engage with CMO, Head Digital marketing, Head Digital, Head Analytics, Head –
Innovation and other C level executives.
● Provide Client and market level insights for product innovation
● Lead presales for the region & given set of accounts
● Work closely with Clients towards Customer Advocacy for evangelizing Case Study &
PRs