Prepare Air Waybill (AWB) and House Air Waybill (HAWB) accurately and in a timely manner.

Ensure all necessary documentation is complete and complies with airline and customs regulations.

Handover Set:

Compile and organize all documents required for the handover set.

Coordinate with relevant departments to ensure the handover set is complete and accurate.

Customer Coordination:

Communicate effectively with customers to gather necessary shipment information and provide updates on shipment status.

Resolve customer inquiries and issues promptly and efficiently.