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Job Information

  • Employee Type:

    Full Time

  • Contact Person:

    Saniya Bano

  • Contact:

    8770897077

  • Location:

    Pune

  • Job Position:

    Technical Support

  • Experience

    1 to 2 Years

  • Qualifications:

    Any Graduate

  • Salary:

    ₹100000 - ₹ 300000

  • Date posted:

    09-Aug-24

Technical Support

Atomberg Technologies

Pune

Job Description:

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.