DALBIR SINGH--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- --- Rewari Haryana India +918447352563 dalbir.gothwal@gmail.com Professional Summary My expertise lies in handling store operations on a day-to-day basis, ensuring seamless service delivery and adherence to schedules. I have a keen eye for monitoring real-time service levels andmaking data-driven decisions to optimize efficiency. Skill  Client Management  Staff Management  Cash Management  Liquidation and Destroy Dump  Warehouse Management  Logistics Management  Supply Chain Management  MS-Office, SAP  Google Tracker, Google Forms  Last mile & Line haul Work History Store Manager| Blinkit & Zomato | Jalandhar Aug-23 To Till Now… My responsibility here to manage end-2-end operation of store located in Bashirpura, Jalandhar.  Day Start with managing Fresh Inbound as well as previous day expirable items check todump/shrink.  Store Inventory includes of verities like Dry shipments, Chiller and Frozen as well as Electronics.  Groceries are the major player contributing in overall orders. Milk and chocolates are amongon top.  Currently store Manpower between 40-50 and drivers 80-100 as per business requirements.  Monitoring real time orders and store Metrics including surge, customer complaints, EPHOPHetc.  Route planning guidance, Roaster planning, managing the waste of order as well as store.  Improving 10 minutes delivery, pushing for 70% of the order in 10 minutes.  Managing cash ensure collection from rider and submitting to CMS person fromstore.  Maintaining 2 minutes in store time, which was resulting C2A, DH performance.  Deep diving on daily issue and customer complaints to manage the performance of store abovethe management expectations.  Representing the store on daily call to management without any bis escalation on store.  Motivating the team and riders for go beyond their limit to achieve consolidated Store Metric. Senior Operation Executive | Prozo Distribution Ltd. |Gurugram | Apr-2022 To Jul-2023 Theremy profile is an Operation Executive, and I’m handling warehouse operations of clients.  From Inbound to dispatch of customer orders dealing with logistics partners for on time pickup.  Here Responsibilities are more as that warehouse need to start from sketch.  Also worked in initial day's arrangements like office assets, Fire extinguishers, and all basic requirements  From initial day's we started with only one client in facility.  I was also a part of shifting one new client to Prozo facility from other 3PL.  Updating daily progress report tracker of warehouse during initial days.  For completing the racking on time coordinating with team ensuring their requirements are available.  Inventory location Barcode creation in WMS and printing and pasting  The Journey started in this warehouse is from empty warehouse and now operating with 11clients.  That warehouse has 40:60 ratio of complete inventoryHDR (Pallet Racks) & LSS (Normal Inventory) Just after six month I got promotion from Executive to Senior Operation Executive  Now I’m Handling the 11 Clients Operation in same facility with dedicate single Spock personfor end-2-end operation of LAVIE, JUST DOGS, TRAYA  Maintaining the ideal inventory with monthly inventory audit score 99.72 in 90K ~100Kinventory 30~50 Manpower vary accordingly in BAU and Peak respectively.  Order processing is done on multiple channels rather than it own portal.  Handling Marketplace operations as well on mostly all E-commerce website for the above- mentioned Clients.  Marketplace Portals :- Flipkart, Amazon, Myntra, Nayka, TATA Cliq, EZ-Retail sports and itschanged as per clients business  Hand on experience on different ERP's i.e. WMS, SAP and Uniware. Executive | Stellar Value Chain | Farukhnagar Haryana |Nov-2019 To Apr-2022 My role was here to handle the Inbound process of AMZXL operation.  Working with Amazon team for weekly Inbound forecast to manage my team accordingly.  Now I’m handling complete Inbound from Unloading to Stow and ISS team as well.  Ensuring that all reports and tracker should be up to date on daily bases.  Publishing Daily bases reportsto managements for their visibility  Joined as DEO in Inbound department with my dedication to work I got promotion.  From DEO to Inbound Executive in 6 Months and responsibilities changed  Daily Inbound schedule update on Inbound Board for management.  Dealing with Inbound Vendor/Drivers for placement of vehicle on dock doors for unloading  Checking stock during unloading with invoice qty as well as physical condition of products  Updating and maintaining FIFO of unloaded Appointments.  Inbounding of unloaded products in inventory as per FIFO  Ensuring Zero NYR at shift end.  Istarted here from a Receiver I must do receiving of items those are unloaded by dock team.  Completing all pending for NYR on daily bases, if found any issue in any shipment escalatingit onsame time for getting resolutions and for ensuring no MFI will be generated against any shipment.  Later, after working for 3 months they given me responsibility of Complete dock operation.  Where I must manage the vehicle placement, on time Unloading coordinating with vendors,  Using Fasst and YMS portal for checking Editing and closing of Appointment and vehicle for 100%compliance of Amazon KPI’s. Education Summary  Graduation: Bachler of Science in Industrial Chemistry – Delhi University – Delhi – 2017 Senior Secondary – Rastriya Senior Secondary School – Rewari – 2014  Secondary – Rastriya Senior Secondary School – Rewari – 2012 Hobbies  Driving, Listening Music  Playing Cards Personal Information  Father’s Name : Shri Shiv Kumar  Mother’s Name : Sameen Devi  Nationality : Indian  Gender | DOB : Male | 03 rd Jan 1997  Marital Status : Married  Language knowledge : Hindi & English  Permanent Address : V.P.O. Khanodra, Tehsil Bawal, Distt Rewari HR India  Address Pin Code: : Pin -123401 Date & Place: Dalbir Singh