Conduct analysis to assess training needs and develop customized training programs.
 Knowledge of instructional design, adult learning theory, organizational development, and training
program design with cross-functional partners – Category, Supply Chain, Merchandising, Customer
Support, Product, Marketing and Finance
 Responsible for designing, developing, implementing, and evaluating training programs across the
function. Write effective and engaging curriculum to various learning styles, creative writing with an
emphasis on developing curriculum.
 Development training & learning programs including co-ordination with third parties, suppliers, and
franchisee partners.
 Create various evaluations and assessments, analyze collected data, and apply results to the
planning and designing of future programs, modules and training activities.
 Responsible for conducting training programs for new joiners and frequent refresher training
programs for existing teams to improve quality output.
 Organizes and maintains training records pertaining to training sessions, attendance, relevant training
documents / material and assessment data of every individual.
 Facilitates and presents training programs, as well as manage training operations ensuring facility
set-up, audiovisual set-up, employee notifications / training calendars etc.
 Demonstrated experience in coaching. The individuals experience draws from a wide background of
education, training, change management, communications or learning.
 Ability to establish priorities and meet deadlines in a fast pace, rapidly changing environment with
demonstrated Program / Project management skills.
 Designing training material for Web-based training (WBT), Instructor-led training (ILT), and other
modalities